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Plug the USB cable into your Windows 10/11 PC or into a power outlet (if you're using a USB power adapter, which isn't included). These conditions for Microsoft Modern Wireless Headset are when 100% of usage is muted, and both the red and white LEDs are lit at the same time. Voice: Testing conducted by Microsoft on March 2021 using Microsoft Modern Wireless Headset at peak power consumption (mA) conditions on a Microsoft Teams call. Battery life depends on device settings, environment, usage, and many other factors.
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Testing consisted of full Microsoft Modern Wireless Headset battery discharge while playing audio until the Microsoft Modern Wireless Headset disconnected from the host device. Playlist consisted of 44 songs transmitted using SBC encoding.
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Music: Testing conducted by Microsoft on March 2021 using Microsoft Modern Wireless Headset with firmware update 1.37.129 paired with Surface Pro 3. After that, get up to 50 hours 1 of music listening time or up to 30 hours of talk time on a Microsoft Teams call 2. Microsoft Modern Wireless Headset can fully charge in 2.5 hours. Use the included USB cable to charge your Microsoft Modern Wireless Headset. In Microsoft Accessory Center, select Microsoft Modern Wireless Headset, and then change the settings for your headset.Ĭharge your Microsoft Modern Wireless Headset Your headset should be connected automatically. Select the Start button, then select Microsoft Accessory Center in the app list. If it's not on, slide the Power button on to turn on your headset. The Microsoft Accessory Center app on your Windows 10/11 PC lets you update your Microsoft Modern Wireless Headset, personalize settings for it, and much more. Set up your Microsoft Modern Wireless Headset in the Microsoft Accessory Center app
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Make sure Bluetooth is turned on, then tap Microsoft Modern Wireless Headset under Other Devices. On your iOS device, open Settings, and then tap Bluetooth. You'll hear a message saying it's ready to pair and the LED light will flash white. Press and hold the Bluetooth pairing button for about 5 seconds to put your headset into pairing mode. This headset is invaluable to my daily life and this issue is a serious problem for me.On your Microsoft Modern Wireless Headset, slide the Power button on. So I am writing here as my last resort, to see if anyone has any ideas. Sending it back and then back to me again would cost me as much as buying a new headset. Problem is, I bought it from Amazon USA and I live in a different country. The conclusion that the Support person got is that I have a faulty headset and I should send it back and ask for a replacement. This headset cost me a lot of money and I bought it out of my own pocket to have the best of the best. It would last for about 10 mins and then gone again.Ħ - I went to the phone settings to make sure media was on for bluetooth - it was.ħ - I tried it with a different computer and a different phone, same problem.Ĩ - When the bluetooth is connected on both phone and pc and I try to hear media on the phone, not only I don't hear anything on the headset, I don't hear anything from the phone itself either! It is like the phone is mute! Meaning - the sound is going *somewhere* - but where? Did that, it didn't work.ĥ - For a short while, if someone called me on the phone and I answered with the headset, for some reason a few minutes after the phone call was over, I had media back on the phone, together with the PC. Then, repair it, BUT, making sure I pair the phone BEFORE I pair the PC. Didn't work.Ĥ - Unpair the headset from the phone and computer. I contacted your support and spent a month trying to debug the issue with one of your support engineers, Armando, who was very patient and kind.Ģ - Firmware update - it already had the latest version.ģ - Completely deplete the headset battery, refill and reconnect again. But whenever the computer was in range or on, no media sound on the phone. I started to investigate and discovered that if I use the headset on the phone only, I had sound on calls AND media. Phone calls continued to work perfectly, but no sound on the phone (music, whasapp voice messages, etc). I lost the abbility to hear media on the phone. Then a strange problem started to occurr.
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I bought it because I was told that it can connect to two devices at the same time, for example, PC and Android Phone.įor the first two months, everything worked perfectly fine, headset connect to both devices automatically after pairing and phone calls and media worked perfect in both Computer and Phone. I bought a Plantronics Voyager 8200-UC Stereo Bluetooth Headset (privately). I am not sure I am posting in the right place, if not, I am sorry.
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